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BPM Excellence for the DTH Industry

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In the dynamic landscape of the DTH industry, poised to exceed $5 billion in revenue by 2020, companies are seeking strategic advantages. Recognizing the demand for impeccable customer service, ICCS brings a wealth of experience to the forefront, offering specialized BPO services tailored for DTH companies. ISO 9001:2008 Certified: Ensuring adherence to the highest quality standards. Industry Affiliations: Proud members of prestigious organizations like Assocham, FICCI, IAOP, and Nasscom.

Why choose ICCS

Proven Expertise: With a seasoned workforce of over 5,000 professionals, ICCS has empowered DTH companies to build robust support systems, staying ahead of the competition. Comprehensive Solutions: Our services encompass a spectrum of needs, including customer support, back-office processes, lead generation, cross-selling, tele-sales, and more. Customized Offerings: Beyond standardized solutions, ICCS provides bespoke services, aligning with the unique requirements of each client.
Service

Omnichannel Support

We prioritize traveler happiness and offer round-the-clock support. More Details+
Service

Global Reach

Multilingual assistance connects with travelers from around the world More Details+
Service

Tech Integration

We use AI, predictive analytics, & CRM systems for seamless experiences. More Details+

Deliver differentiated experiences

Strengthen traveler loyalty with intuitive, intelligent, and integrated experiences designed to deliver seamless experiences. Select your industry below to see how we can help you elevate business performance.
  • Cross Selling
  • Upselling
  • Customer Support
  • Activations
  • Tech Support

Languages

Support

Omnichannel

Application areas

Empower Your Business with ICCS BPO: Elevating Operational Excellence, One Solution at a Time.
 

Support

 

Installation

 

Activation

 

Account Management

Recent Industry

Divij Singhal

Divij Singhal

e-commerce

e-commerce

Meet the Expert

Vikram Arora, Expert & Leader in Travel & Hospitality Domain

5 out of 5

ICCS's multilingual support is exceptional. They've seamlessly bridged language gaps, making our international clients feel valued and understood.

Nitin Singh

COO
5 out of 5

ICCS's multilingual support is exceptional. They've seamlessly bridged language gaps, making our international clients feel valued and understood.

Raman Singh

CEO

Contact Us

Vikram Arora